Privacy Policy

Effective Date: May 28, 2020

Last Updated: November 16, 2025

This Privacy Policy was originally effective as of May 28, 2020 and has been updated to reflect changes in our operations, data practices, and compliance policies.

Prime Coaching Ltd (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit or make a purchase at https://tradacc.com or use any related services we provide.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where applicable, the EU General Data Protection Regulation (EU GDPR).

Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We may collect personal information from you in the following situations:

Information you provide directly:

When you:

• register on our site

• make a purchase

• submit a form

• sign up for emails

• interact with customer support

You may be asked for:

• name

• email address

• contact information

• course and purchase details

Information collected automatically:

Through cookies, analytics, and similar technologies, we may collect:

• IP address

• browser details

• pages viewed

• time on site

• general usage data

Payment Information

Payments are processed through third-party gateways.

We do not store credit card information on our servers.

2. When We Collect Information

We collect information when you:

• visit the website

• register an account

• make a purchase

• submit a form

• participate in promotions

• interact with our pages or emails

3. How We Use Your Information

We use your personal data for the following purposes:

• To personalize and improve your user experience

• To deliver course content and digital products

• To process transactions

• To respond to customer service requests

• To administer promotions, surveys, or site features

• To send updates, product information, and relevant emails

• To maintain site security and prevent fraud

• To comply with legal obligations

4. Legal Basis for Processing (Required Under GDPR)

We process your data under one or more lawful bases:

Contract: to deliver the products/services you purchased

Legitimate Interest: marketing to existing customers, service improvement

Consent: where you have actively opted in (e.g., newsletters)

Legal Obligation: financial recordkeeping, tax compliance, fraud prevention

5. How We Protect Your Information

We implement a variety of security measures including:

• SSL encryption

• secured networks

• limited access controls

• malware and vulnerability scanning

• offsite backups

All transactions are processed through a secure third-party payment gateway.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• analyze site usage

• track preferences

• enhance user experience

• support marketing and analytics

You may disable cookies through your browser settings.

7. Third-Party Disclosure

We do not sell or trade your personal data for marketing purposes.

We may share data with:

• service providers (analytics, payment processors, CRM tools)

• contractors who support business operations

• legal authorities if required by law

We may also transfer your data to a Successor Operator if the business or its assets are sold. See “Transfer of Ownership and Data Controller Change” below.

8. Third-Party Links

Our site may contain links to third-party websites.

These sites have their own privacy policies.

We are not responsible for their content or practices.

9. Google Analytics & Advertising

We use:

• Google Analytics

• Google advertising cookies (including DoubleClick)

This helps us understand user behavior and site performance.

You may opt out using the Google Analytics Opt-Out Browser Add-On.

10. Testimonials

Any testimonials, reviews, or comments submitted through our website, email, or social media may be used for marketing purposes.

11. Children’s Privacy

We do not knowingly collect personal information from children under 13.

If we discover such data was collected, we will delete it promptly.

12. Your Rights (UK GDPR / EU GDPR)

You have the right to:

• access your personal data

• correct inaccurate information

• request deletion

• restrict or object to processing

• request data portability

• withdraw consent where applicable

To exercise your rights, email us at [email protected].

13. Transfer of Ownership and Data Controller Change

Prime Coaching Ltd may from time to time sell, transfer, or assign certain business assets, customer accounts, or digital properties to another company, individual, or legal entity (a “Successor Controller”).

If this occurs, your personal data may be transferred to the Successor Controller to ensure the continuity of your access to courses, content, or services you have purchased.

We will only transfer your data where permitted by law and will ensure:

• the transfer is conducted in accordance with UK GDPR/EU GDPR

• Prime Coaching Ltd remains responsible for data processing prior to the transfer

• the Successor Controller becomes responsible after the transfer

• your rights remain fully protected

If legally required, we will notify users of the Successor Controller’s identity once available.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by the “Last Updated” date at the top of this page.

Continued use of the website constitutes acceptance of the updated policy.

15. Contacting Us

If you have any questions regarding this Privacy Policy, please contact us:

Prime Coaching Ltd

IBC Rex House

4–12 Regent St

SW1Y 4PE, London

United Kingdom

Email: [email protected]